Warranty

Our warranty on security doors and grills, blinds and awnings

Security doors

Our mid duty security doors and grills come with a 1-year warranty on componentry and a 2-year warranty on workmanship/installation.

Warranty | Southern Cross Security, Blinds & Awnings

Our VS Welded security doors and grills come with a 1-year warranty on the product and we give a 2-year warranty on our workmanship/installation.

Our security doors and grills have a 2-year warranty for componentry,a 2-year warranty on our installation and workmanship and a 10 year Structual warranty

Our top of the range security doors and grills are Crimsafe® products which all come with a standard 10-year warranty on componentry. Componentry does not include accessory parts such as rollers or locks. Our warranty on workmanship for the installation of Crimsafe® security doors and grills is 2-years.

Blinds

All our blinds have a 1-year warranty on componentry. You can expect a lifespan of at least 10 years depending on how they’re looked after and used. We have blinds that are made from PVC, timber, and aluminium. Outside the componentry warranty, we give a 3-year warranty on our installation and
workmanship.

All our range of vertical blinds come with a 3-year warranty. Our vertical blinds are made of hard wearing PVC and top quality components.

Awnings

Our easy view fabric awnings and acrylic fabric awnings which both have 1-year warranty on product and a 2-year warranty on workmanship/installation. The fabric life expectancy is 5-10 years.

Our aluminium louvered awnings and privacy screens each have a 1-year warranty on the product and a 2-year warranty on the workmanship/installation.

Shutters

Our shutters are made from heavy duty PVC and have a 1-year warranty on componentry. On top of this we also give a 2-year warranty on our workmanship. The shutters also have a 20-year warranty for
chipping, cracking, splitting, or distortion. Although they can be used for exteriors, we recommend
interior use only.

We also supply and install timber shutters which are made from Basswood. These have a 1-year warranty for componentry and our 2-year warranty on workmanship. The manufacturer also gives a 2-year warranty against warping, splitting, or colour fading.

We’ll look after you

We pride ourselves on the care we take with all our work and our honest approach to excellent customer service. You can Call us Monday to Friday between 9:00am and 5:00pm for advice or a free quote. We service Ipswich and any suburb within 30km of Ipswich.

Call 07 3201 4868 or contact us using the form below
for a free no-obligation quote or to discuss design options.

Call Tap to call or contact us using the form below
for a free no-obligation quote or to discuss design options.

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